Collier County Sheriff’s Office Director of Communications Chris Gonzalez recently received certification as a communications center manager.
Director Gonzalez completed the national Emergency Number Association (NENA) Center Manager Certification Program (CMCP) following an intensive weeklong training session June 7-11 in Indianapolis.
According to the NENA website, the program is designed to equip current, new and potential public safety answering point and 911 authority managers and supervisors with the tools needed to effectively manage their agency through a rigorous 40-hour course of lecture and lab-based education. CMCP provides students with information on technical, management and leadership topics specifically as they relate to public safety communications.
Director Gonzalez is a 23-year dual certified Corrections and law enforcement officer for CCSO. His assignments have included: communications dispatch, Naples Jail Center, road patrol, Emergency Response Team, and Special Operations Group Safety Traffic and Enforcement Bureau.
He has an associate’s degree in criminal justice from Edison State College, a bachelor’s in business management from Hodges University and a master’s in business administration from North Central University, where he graduated magna cum laude. He is also a graduate of the 49th session of the Southern Police Institute Command Officers Development Course at the University of Louisville.