Collier
County Sheriff’s Office Director of Communications Chris Gonzalez recently received
certification as a communications center manager.
Director
Gonzalez completed the national Emergency Number Association (NENA) Center
Manager Certification Program (CMCP) following an intensive weeklong training session
June 7-11 in Indianapolis.
According to
the NENA website, the program is designed to equip current, new and potential
public safety answering point and 911 authority managers and supervisors with
the tools needed to effectively manage their agency through a rigorous 40-hour
course of lecture and lab-based education. CMCP provides students with
information on technical, management and leadership topics specifically as they
relate to public safety communications.
Director
Gonzalez is a 23-year dual certified Corrections and law enforcement officer
for CCSO. His assignments have included: communications dispatch, Naples Jail
Center, road patrol, Emergency Response Team, and Special Operations Group Safety
Traffic and Enforcement Bureau.
He has an
associate’s degree in criminal justice from Edison State College, a bachelor’s
in business management from Hodges University and a master’s in business administration
from North Central University, where he graduated magna cum laude. He is also a
graduate of the 49th session of the Southern Police Institute Command Officers
Development Course at the University of Louisville.